Developing digital solutions
Building digital solutions is deeply rooted in our DNA. In fact, that's how Motillo once started. Today we work more efficiently than back then, but our goal is the same: to create measurable results, with or without buy buttons.
Customer Portals and B2B Solutions
There are many ways today to digitalise the buying journey without replacing the personal contact and advice that are so central in B2B. In fact, our experience is that the companies succeeding best right now are those that manage to offer their customers a combination of digital solutions and personal service.
Customers today expect to be able to do things themselves, whenever they want. But at the same time they want and need personal service, often when the purchase is larger or when the deal is complex.
We find this hugely interesting, and so we have built up both digital packages optimised for B2B companies, as well as a wealth of methodology and knowledge about how digitalisation is done in practice.
E-commerce for B2C
In B2C, the challenges and needs are different compared with B2B. The business is usually more focused on new-customer acquisition, optimising payment solutions and shipping options, return rates and active engagement of existing customers.
Digital marketing and visibility are decisive for cutting through the noise. Every month's sales matter, and for many, Black Week is something that's planned up to a year in advance.
This naturally places different demands on digital solutions compared with B2B.
Design & User Experience
A customer will never choose a digital solution if it loads slowly, is awkward to use, or if it's hard to find the right products. The question then is whether that customer will call you instead, or go to a competitor whose solutions work better?
Whether you operate in B2B or B2C, you'll benefit from having your digital solutions designed in a way that users appreciate.
In some cases a complete design project is part of our assignment, and in some cases we work in close collaboration with our customers' existing partners.
Becoming the leading digital growth partner in the Nordics
We turn strategy into reality, and combine technology with marketing to help your business grow faster.
